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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Connelly

March 16, 2026

5  out of  5
rating by Emily Connelly
"Joe is a wonderful asset to the state farm team. Its a rare find when someone is both knowledgeable and compassionate. Ask for Joe."
We responded:
"Emily, this is fantastic to read! Joe really is one of a kind, and we’re thrilled he made your experience such a good one 😁"
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Malik Drakeford

March 12, 2026

5  out of  5
rating by Malik Drakeford
"Mrs.Kellie is a wonderful person she will help you out and take her time to make sure that you understand and also satisfied."
We responded:
"Malik, thank you for taking the time to share your feedback. We’re pleased to hear that Mrs. Kellie provided the supportive service she’s known for. We look forward to supporting you in the future!"
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Blondie Richardson

March 11, 2026

5  out of  5
rating by Blondie Richardson
"Crystal helped me with all my insurance needs! What an awesome person & great atmosphere!!"
We responded:
"Thank you so much, Blondie! We’re thrilled to hear Crystal took great care of you. She brings such positive energy to the office, and it’s wonderful to know you felt that atmosphere too. We appreciate you choosing us!"
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Ave Hailey

March 11, 2026

5  out of  5
rating by Ave Hailey
"We have been a customer for a little over a year. Our Agent, Kristie, phenomenal. We have felt valued since day one. We recently purchased a new vehicle, and she made the insurance switch seem effortless. Proud customers!!"
We responded:
"We appreciate you, Ave! Hearing that Kristie made your new‑vehicle transition effortless is exactly what we strive for. Thank you for your trust in our team 😄"
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Boone Rostad

March 9, 2026

5  out of  5
rating by Boone Rostad
"Kelly is awesome to work with, always looking for the best options and coverages."
We responded:
"Boone, thanks for the great feedback! We’re glad Kelly has been able to help you find the right coverage and options. We appreciate you taking the time to share your experience 😄"
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Tucker

March 5, 2026

5  out of  5
rating by Tucker
"Adams the best insurance agent you could ask for!"
We responded:
"Tucker, we love to hear that! Adam will definitely appreciate the shoutout. Thanks for trusting him with your renter’s insurance—we’re always here if you need anything."
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Madison Fincher

March 5, 2026

5  out of  5
rating by Madison Fincher
"Adam is always helpful with any questions we have, and has great customer service."
We responded:
"Hey, Madison! Thank you for the kind words! We're glad Adam has been able to help answer your questions and provide great service along the way."
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pamela marturano

March 5, 2026

5  out of  5
rating by pamela marturano
"I have had my car and home insurance with Gary for years. His staff is always pleasant and knowledgeable. Kellie has always taken the time to go over our policies and ensure we have the best coverage. She goes above and beyond to help in difficult situations. Thank you for making sure my family has the best coverage and for always being so kind and helpful!"
We responded:
"Pamela, thank you for your continued trust in our office over the years. It truly means so much to us to support you. And, as always, we are glad to hear Kellie has been so helpful and supportive—We think she's awesome too!"
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Skylar Davis

March 5, 2026

5  out of  5
rating by Skylar Davis
"Nothing but a great experience working with Kellie! Highly recommend her and this firm. 100/10"
We responded:
"Skylar, we really appreciate the fantastic review! We’re happy Kellie was able to help you find a great price and make the process a positive experience. Your recommendation means so much to our team — thank you for choosing our office!"
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tristen melton

February 27, 2026

5  out of  5
rating by tristen melton
"Excellent customer service!! Kristie was great at laying everything out and explaining with no confusion! I ALWAYS appreciate an easy experience!!"
We responded:
"Thank you for the feedback, Tristen! We’re so happy to hear Kristie provided clear guidance and made your experience simple and stress-free. We look forward to supporting you in the future!"
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Ashlynn Logan

February 26, 2026

5  out of  5
rating by Ashlynn Logan
""I highly recommend Adam at Gary Patterson State Farm! He handles my home, auto, life, pet, and health insurance, and he makes the entire process seamless. Adam does a fantastic job of explaining every detail of my coverage and even helped me get comfortable using the app. If you're in need of an agent who is thorough and helpful, go see Adam!"
We responded:
"Thank you so much for your recommendation, Ashlynn. We’re thrilled to hear Adam has provided such support across all your coverage needs. Helping customers feel confident in their policies - and comfortable using the app - is exactly what we strive for. We appreciate your trust and look forward to continuing to serve you!"
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Tabby Lynch

February 26, 2026

5  out of  5
rating by Tabby Lynch
"I switched to State Farm and have to say that Kellie made this painless for me. She has been so easy to work with and talk to about everything. She gave me insight into the best time for switching the auto policy because it would benefit me to wait a couple of weeks. I feel like most would not do that. She saved me hundreds and I am grateful."
We responded:
"Thank you for your kind review! We’re so glad Kellie made your switch smooth and stress-free. She truly cares about doing what’s best for our customers. We appreciate your trust and look forward to supporting you moving forward!"
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Hailey Davis

February 19, 2026

5  out of  5
rating by Hailey Davis
"Kellie is AMAZING!!! She will be my insurance go to for life. Great rates with state farm and exceptional care in her hands."
We responded:
"Thank you Hailey!! We appreciate you and your business. Gary"
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Timothy Clark

February 19, 2026

5  out of  5
rating by Timothy Clark
"Joe at the Gary Patterson State Farm Insurance Agency was absolutely outstanding. From the moment I reached out, he demonstrated a rare combination of professionalism, courtesy, and genuine warmth that immediately set the tone for a great experience. I was purchasing life insurance along with auto coverage for two vehicles, and Joe made the entire process feel simple and stress-free. He broke down the details of each policy clearly, explaining everything in a way that was easy to grasp without ever feeling overwhelming. Insurance can often be confusing, but he ensured I understood my options and felt confident in my decisions. What impressed me most was his patience. He welcomed my questions and answered each one thoroughly, taking the time to make sure nothing was left unclear. I never felt rushed, only supported and respected. After decades of dealing with insurance purchases, I can honestly say this was one of the most pleasant experiences I’ve ever had. Joe’s professionalism, knowledge, and personable approach truly set him apart. I highly recommend working with him if you’re looking for exceptional service and guidance."
We responded:
"Thank you so much for your incredibly kind and detailed feedback about your experience with Joe. We’re grateful for your trust and recommendation, and we look forward to being here for you whenever you need support in the future!"
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Sofia Villagomez

February 19, 2026

5  out of  5
rating by Sofia Villagomez
"Daniel was super helpful, he said he was new, but went above and beyond to answer all my questions. Thanks for all yall do."
We responded:
"Thank you for your Kind Words Sofia. And, thank you for trusting us to protect you and your family. Gary"
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Aliyah

January 27, 2026

5  out of  5
rating by Aliyah
"I worked with Crystal Simon and my experience was great she was super knowledgeable and we saved money!"
We responded:
"Thank you for the kind review, Aliyah - Thrilled to hear you had a great experience working with Crystal. I appreciate you taking the time to share your experience and look forward to helping you again in the future!"
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Alexis Smith

January 19, 2026

5  out of  5
rating by Alexis Smith
"Adam helped me take out a health policy on myself. He was very knowledgeable and talked me through the coverages. He made the process simple and answered all my questions! Highly recommend this office for all your insurance needs!"
We responded:
"Thank you for the thoughtful recommendation! We’re glad Adam was able to walk you through your health coverage options and make the process clear and straightforward."
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Dale Joe

January 15, 2026

5  out of  5
rating by Dale Joe
"Excellent staff very knowledgeable and friendly. Crystal was very helpful with overall needs with both home and car insurance"
We responded:
"We really appreciate you taking the time to share your experience. It’s great to hear that our team made a positive impression and that Crystal was able to help you navigate your home and auto needs. Feedback like this is what keeps us going!"
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Rolland

January 15, 2026

5  out of  5
rating by Rolland
"Very nice & pleasant place! Crystal helped me greatly!"
We responded:
"Thank you for the review! We’re proud that your visit was positive, productive, and that Crystal was able to assist you. Your feedback is truly appreciated."
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charity randolph-hart

January 15, 2026

5  out of  5
rating by charity randolph-hart
"Crystal is awesome. Very knowledgeable and really takes time with her customers to understand their needs."
We responded:
"Thank you for the kind words, Charity! We certainly take pride in the way that Crystal makes sure each customer feel heard and well-informed, and we are proud to see that reflected in your experience. Grateful that you took the time to share this feedback."
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Ashlee O'Neal

January 9, 2026

5  out of  5
rating by Ashlee O'Neal
"Adam at Gary Patterson State Farm is absolutely outstanding. He was extremely helpful and made transitioning my home, auto, and umbrella policies completely seamless. Adam is very informative and patient, taking the time to explain every detail and answer all of my questions along the way. He also secured a great price, which made the entire experience even better. I truly felt confident and well taken care of throughout the process. Highly recommend Adam and the Gary Patterson State Farm team."
We responded:
"Thank you for such a thoughtful review. We’re glad to hear that Adam helped to make your transition a smooth and stress-free process. It’s great to know you felt confident and satisfied with the value he was able to secure for you. We truly appreciate your trust and recommendation, Ashlee!"
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Zoe Blevins

January 7, 2026

5  out of  5
rating by Zoe Blevins
"Kelly is the best! Kind, insightful, and went above and beyond when helping me with my auto insurance! I've always had a pleasant experience when needing help at this location, but I really enjoyed speaking with Kelly. She stood out and really made my day :) Thank you again Kelly!"
We responded:
"Thank you for sharing your experience, Zoe. We’re happy to hear that Kellie went above and beyond to assist you with your auto insurance and made such a positive impression. Providing kind, insightful service is very important to our team, and we appreciate you taking the time to recognize Kellie's dedication!"
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Matthew Swain

December 23, 2025

5  out of  5
rating by Matthew Swain
"Adam was kind and helpful! Best customer service around. Gary is a great agent, and the people in his office will get you the help you need."
We responded:
"Thank you for your kind words, Matthew! We’re glad to hear that Adam and our team provided helpful, attentive service and made your experience a positive one. Delivering excellent customer service is always our goal, and we truly appreciate you taking the time to share your feedback."
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Jolene Cleverly

November 19, 2025

1  out of  5
rating by Jolene Cleverly
"Very dissatisfied with your service. You've done nothing that I told you to do. Way overpriced. Called and requested you wait to auto draft the payment but oh no you go ahead and draft the payment anyway. When I specifically said to wait. Thanks for not helping a very dissatisfied customer."
We responded:
"I am sorry that we did not meet your expectations. I will reach out to you personally on Monday. Gary"
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Joseph Hazine

September 29, 2025

5  out of  5
rating by Joseph Hazine
"Always helpful and friendly. They even call me to follow up and notify me of any upcoming issues and usually help me fix it"
We responded:
"Thank you for your kind words. Gary"