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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tabatha Reason

May 29, 2026

5  out of  5
rating by Tabatha Reason
"Crystal helped me and made it so much easier. Highly recommend. I made this post a mint ago, I just wanna add on how much Crystal saves me. When I have a question I call and immediately ask for her, she's like the insurance Guru. She has made panic attacks turn into smiles and giggles. Someone with high anxiety is rough to deal with already.... (me, im the one that's hard to deal with). She makes it easier to breath and explains it to a T about how it works, how to save the money or spend the money."
We responded:
"Thank you so much for this kind review, and for taking the time to come back and add even more! We are so proud to have Crystal on our team, and your words are a perfect reminder of why. We're grateful to have you as a client and promise Crystal will always be just a phone call away! "
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H Coker

May 8, 2026

5  out of  5
rating by H Coker
"I’ve used State Farm for years now and honestly wouldn’t want to go anywhere else. Kellie is always kind, knowledgeable, and willing to help or talk through any concerns I have. She genuinely cares about her customers. Good customer service is hard to find these days, and Kellie has always been wonderful to work with.❤️"
We responded:
"Thank you for the shout out! Kellie really does care deeply about the people she works with, and it shows. Thank you for the kind words and for trusting us with your insurance for so many years. We do not take that for granted!"
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Sabrina Mickens

May 8, 2026

5  out of  5
rating by Sabrina Mickens
"I reached out to Crystal to see if I could save on my auto policy. She was able to find me better coverage at a significantly lower price than my previous provider. She was professional, prompt, and honest—I'm so glad I switched! Thanks to State Farm!!"
We responded:
"This makes our day! Crystal is fantastic at finding the right fit for each customer, and we are so glad she was able to do that for you. Thanks for sharing, Sabrina."
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Trequan Joe

May 8, 2026

5  out of  5
rating by Trequan Joe
"Great customer service,"
We responded:
"Great customer service is always our goal, and we appreciate you taking the time to share your experience!"
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The Misfit

May 7, 2026

5  out of  5
rating by The Misfit
"Kellie was really helpful setting up my car insurance"
We responded:
"We are happy to hear Kellie was able to get you taken care of - Don't hesitate to reach out if you need anything else!"
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Jolene Cleverly

May 5, 2026

1  out of  5
rating by Jolene Cleverly
"Very dissatisfied with your service. You've done nothing that I told you to do won't even change my name to the correct name. When I've requested over and over again? Way overpriced. Called and requested you wait to auto draft the payment but oh no you go ahead and draft the payment anyway. When I specifically said to wait. Thanks for not helping a very dissatisfied customer."
We responded:
"Jolene, The change is in the system to be processed. I apologize for the inconvenience and the delay of the response. This does not meet the level of service our customers should expect. Gary"
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Bernard Welch

April 30, 2026

5  out of  5
rating by Bernard Welch
"Kellie at Gary Patterson State Farm insurance is very knowledgeable and friendly. She answered all my questions and did a great job of helping me get my house and vehicles covered.she really took the time to explain everything in detail."
We responded:
"Thank you so much for this wonderful review! We are thrilled to hear that Kellie made such a positive impression. Taking the time to thoroughly explain your coverage options and making sure you feel confident in your decisions is exactly what we strive for. We will be sure to pass along your kind words to her, as she truly deserves the recognition. Welcome to the Gary Patterson State Farm family, and we are here whenever you need us!"
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Iron cowboy Goldmine

April 29, 2026

5  out of  5
rating by Iron cowboy Goldmine
"I have been with Gary's office for a while. Kellie is always my go to for anything I need. She is quick to respond and always makes sure I have the best rates available! I recommend her for all your insurance needs!"
We responded:
"Thank you so much for taking the time to leave such a kind review! We love hearing that Kellie has been your go-to and that she consistently delivers the fast, attentive service you deserve."
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Michele Odom

March 24, 2026

5  out of  5
rating by Michele Odom
"I really want to say Kellie is the best. She cares about her customers. She always goes beyond and helps you figure out what is going on when someone else had messed it up. When I call statefarm I rather talk to kellie because I know she will get it right and tell me what i need to know. I want to thank Kellie again for her kindness and her being so helpful today."
We responded:
"Thank you for sharing, Michele! Kellie really does care about our customers, and she always takes the time to make sure things get fixed the right way. We’ll make sure she sees your message — it’ll make her day. Thank you again for taking the time to write this and for trusting us to take care of you!"
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Emily Connelly

March 16, 2026

5  out of  5
rating by Emily Connelly
"Joe is a wonderful asset to the state farm team. Its a rare find when someone is both knowledgeable and compassionate. Ask for Joe."
We responded:
"Emily, this is fantastic to read! Joe really is one of a kind, and we’re thrilled he made your experience such a good one 😁"
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Malik Drakeford

March 12, 2026

5  out of  5
rating by Malik Drakeford
"Mrs.Kellie is a wonderful person she will help you out and take her time to make sure that you understand and also satisfied."
We responded:
"Malik, thank you for taking the time to share your feedback. We’re pleased to hear that Mrs. Kellie provided the supportive service she’s known for. We look forward to supporting you in the future!"
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Blondie Richardson

March 11, 2026

5  out of  5
rating by Blondie Richardson
"Crystal helped me with all my insurance needs! What an awesome person & great atmosphere!!"
We responded:
"Thank you so much, Blondie! We’re thrilled to hear Crystal took great care of you. She brings such positive energy to the office, and it’s wonderful to know you felt that atmosphere too. We appreciate you choosing us!"
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Ave Hailey

March 11, 2026

5  out of  5
rating by Ave Hailey
"We have been a customer for a little over a year. Our Agent, Kristie, phenomenal. We have felt valued since day one. We recently purchased a new vehicle, and she made the insurance switch seem effortless. Proud customers!!"
We responded:
"We appreciate you, Ave! Hearing that Kristie made your new‑vehicle transition effortless is exactly what we strive for. Thank you for your trust in our team 😄"
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Boone Rostad

March 9, 2026

5  out of  5
rating by Boone Rostad
"Kelly is awesome to work with, always looking for the best options and coverages."
We responded:
"Boone, thanks for the great feedback! We’re glad Kelly has been able to help you find the right coverage and options. We appreciate you taking the time to share your experience 😄"
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Tucker

March 5, 2026

5  out of  5
rating by Tucker
"Adams the best insurance agent you could ask for!"
We responded:
"Tucker, we love to hear that! Adam will definitely appreciate the shoutout. Thanks for trusting him with your renter’s insurance—we’re always here if you need anything."
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Madison Fincher

March 5, 2026

5  out of  5
rating by Madison Fincher
"Adam is always helpful with any questions we have, and has great customer service."
We responded:
"Hey, Madison! Thank you for the kind words! We're glad Adam has been able to help answer your questions and provide great service along the way."
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pamela marturano

March 5, 2026

5  out of  5
rating by pamela marturano
"I have had my car and home insurance with Gary for years. His staff is always pleasant and knowledgeable. Kellie has always taken the time to go over our policies and ensure we have the best coverage. She goes above and beyond to help in difficult situations. Thank you for making sure my family has the best coverage and for always being so kind and helpful!"
We responded:
"Pamela, thank you for your continued trust in our office over the years. It truly means so much to us to support you. And, as always, we are glad to hear Kellie has been so helpful and supportive—We think she's awesome too!"
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Skylar Davis

March 5, 2026

5  out of  5
rating by Skylar Davis
"Nothing but a great experience working with Kellie! Highly recommend her and this firm. 100/10"
We responded:
"Skylar, we really appreciate the fantastic review! We’re happy Kellie was able to help you find a great price and make the process a positive experience. Your recommendation means so much to our team — thank you for choosing our office!"
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tristen melton

February 27, 2026

5  out of  5
rating by tristen melton
"Excellent customer service!! Kristie was great at laying everything out and explaining with no confusion! I ALWAYS appreciate an easy experience!!"
We responded:
"Thank you for the feedback, Tristen! We’re so happy to hear Kristie provided clear guidance and made your experience simple and stress-free. We look forward to supporting you in the future!"
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Ashlynn Logan

February 26, 2026

5  out of  5
rating by Ashlynn Logan
""I highly recommend Adam at Gary Patterson State Farm! He handles my home, auto, life, pet, and health insurance, and he makes the entire process seamless. Adam does a fantastic job of explaining every detail of my coverage and even helped me get comfortable using the app. If you're in need of an agent who is thorough and helpful, go see Adam!"
We responded:
"Thank you so much for your recommendation, Ashlynn. We’re thrilled to hear Adam has provided such support across all your coverage needs. Helping customers feel confident in their policies - and comfortable using the app - is exactly what we strive for. We appreciate your trust and look forward to continuing to serve you!"
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Tabby Lynch

February 26, 2026

5  out of  5
rating by Tabby Lynch
"I switched to State Farm and have to say that Kellie made this painless for me. She has been so easy to work with and talk to about everything. She gave me insight into the best time for switching the auto policy because it would benefit me to wait a couple of weeks. I feel like most would not do that. She saved me hundreds and I am grateful."
We responded:
"Thank you for your kind review! We’re so glad Kellie made your switch smooth and stress-free. She truly cares about doing what’s best for our customers. We appreciate your trust and look forward to supporting you moving forward!"
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Hailey Davis

February 19, 2026

5  out of  5
rating by Hailey Davis
"Kellie is AMAZING!!! She will be my insurance go to for life. Great rates with state farm and exceptional care in her hands."
We responded:
"Thank you Hailey!! We appreciate you and your business. Gary"
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Timothy Clark

February 19, 2026

5  out of  5
rating by Timothy Clark
"Joe at the Gary Patterson State Farm Insurance Agency was absolutely outstanding. From the moment I reached out, he demonstrated a rare combination of professionalism, courtesy, and genuine warmth that immediately set the tone for a great experience. I was purchasing life insurance along with auto coverage for two vehicles, and Joe made the entire process feel simple and stress-free. He broke down the details of each policy clearly, explaining everything in a way that was easy to grasp without ever feeling overwhelming. Insurance can often be confusing, but he ensured I understood my options and felt confident in my decisions. What impressed me most was his patience. He welcomed my questions and answered each one thoroughly, taking the time to make sure nothing was left unclear. I never felt rushed, only supported and respected. After decades of dealing with insurance purchases, I can honestly say this was one of the most pleasant experiences I’ve ever had. Joe’s professionalism, knowledge, and personable approach truly set him apart. I highly recommend working with him if you’re looking for exceptional service and guidance."
We responded:
"Thank you so much for your incredibly kind and detailed feedback about your experience with Joe. We’re grateful for your trust and recommendation, and we look forward to being here for you whenever you need support in the future!"
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Sofia Villagomez

February 19, 2026

5  out of  5
rating by Sofia Villagomez
"Daniel was super helpful, he said he was new, but went above and beyond to answer all my questions. Thanks for all yall do."
We responded:
"Thank you for your Kind Words Sofia. And, thank you for trusting us to protect you and your family. Gary"
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Aliyah

January 27, 2026

5  out of  5
rating by Aliyah
"I worked with Crystal Simon and my experience was great she was super knowledgeable and we saved money!"
We responded:
"Thank you for the kind review, Aliyah - Thrilled to hear you had a great experience working with Crystal. I appreciate you taking the time to share your experience and look forward to helping you again in the future!"